Privacy Policy Mobile Games

Privacy Policy
Digital Product Privacy Policy

Version 09.2017 (EN-EU)

Kalypso Media GmbH, Wilhelm-Leuschner-Strasse 11-13, 67547 Worms, Germany, (“Kalypso”) respects the privacy rights of its users and recognises the importance of protecting their personal data. This Digital Product Privacy Policy (the “Privacy Policy”) provides information relating to the collection, use and privacy of information you submit through the Digital Product.

1 Summary

In particular, you agree that

we may collect and store information about your person (such as country of residence, date of birth and gender); information related to the device you use (such as IP address, MAC address, serial number, internet connection settings); or information about your transactions in the Digital Product and information about the way you use the Digital Product;

we may use the collected information to provide to you content and services available via the Digital Product and, in particular, share information with other users if the Digital Product offers online communication functionalities and you have chosen to participate in them;

we may use the collected information in an aggregated form for demographical and statistical analysis so that we can improve and optimize our content, products and services;

we may use the collected information for marketing and market research purposes, so that content and services available via the Digital Product and other online functionalities can be tailored to meet your needs and to enable customized recommendations, advertising and offers displayed to you via the Digital Product and other online functionalities.

2 What Information We Collect

2.1 Information about Your Person

In order to use the Digital Product you may need to provide the country you wish your user account to be associated with, your date of birth, your name, your email address and your gender.

2.2 Information about the Device You Use

To enable the connection of the device on which you use your Digital Product to Kalypso servers, we may collect technical information related to your device, such as MAC address, IP address, telephone number, serial number or other alphanumeric codes assigned to your device.

We may also collect information about the settings of the device you use to optimize your experience, such as country settings, language settings, parental control settings and wireless access point information of the device; we may also collect screen resolution and other display preferences of the device that you use.

Depending on the features of the Digital Product, we may collect information stored on the device you use such as your contacts list or your location.

You will be informed about such features in the Digital Product.

2.3 Information Related to Your Transactions

If you use the Digital Product to make any transactions, we may collect information about these transactions, such as the registration of licenses, purchase of items, use of items, payments and other related activities.

2.4 Information Related to Your Use of the Digital Product

To enable you to enjoy all features of your Digital Product, we process the data related to your activities, such as the nickname, appearance and profile of the character representing you in the Digital Product, alphanumeric codes assigned to your user account, friends and favorites that you registered, other users you played with, User-Generated Content that you uploaded, posted or otherwise made available via the Digital Product, your online presence information, and other data specific to the features of the Digital Product that you use.

We may also collect your activity history data such as which features of the Digital Product you used, at what times you played, your level, score and in-game location, as well as crash reports.

2.5 Linking to Other Networks

Kalypso may allow you to link your Digital Product to another account offered by a third party. If you choose to link the accounts, Kalypso may collect and combine information you allowed Kalypso to receive from the third party with information from your Digital Product.

If the linking of the accounts requires the transmission of information about your person from Kalypso to a third party, you will be informed about it before the linking takes place and you will be given an opportunity to refuse the linking and the transmission. Your information will be treated by a third party in accordance with the privacy policy of any such third party.

Kalypso is not responsible for the use of your information by any third party.

Kalypso may also allow you to link your Digital Product to another account offered by Kalypso or its European affiliated companies. If you choose to link the accounts, Kalypso may collect and combine information related to your use of both such accounts.

2.6 Cookies and Similar Technologies

Websites and online functionalities offered by Kalypso may use cookies and other similar technologies. Cookies are small files downloaded to your device. Cookies help us to ensure the safety and smooth functionality of our services (security cookies and session cookies) and to collect information about the preferences of our users in order to make our online offers more attractive for the users (tracking cookies).

Kalypso will inform you about the use of cookies (or other similar technologies) and describe the available options to enable or disable them when you use respective websites or online functionalities. If you agreed to the use of such technologies, information received about your use of respective websites and online functionalities may be combined with information from your Digital Product.

3 How Information Is Used

3.1 Providing the Service

The information we collect is used to set up the connection of your device with Kalypso servers, to enable your use of the Digital Product and to process requests that you make via the Digital Product.

If you use the Digital Product for making transactions, we process the information about the transactions you make to the extent necessary to process your orders, to provide you with the transaction history and to meet our financial and legal obligations.

Further, we may process information relating to the use of the Digital Product to prevent potentially illegal or offensive activities, to comply with our legal obligations or to enforce our rights or the rights of other users.

3.2 Communication via the Digital Product

If you use the features of the Digital Product that support communication between users and the exchange of User-Generated Content, other users may be able to see some information about you, such as your nickname, the appearance and profile of any character representing you in the Digital Product and any User-Generated Content you submit. Depending on the features you use, your player history, your ranking and status may be shared between users or published online to enable collective playing or interaction.

If you have set up a friend list or a black list for the Digital Product, this information may be processed to make sure that your choices are respected. If you have chosen to link your Digital Product to a network account offered by Kalypso or a third party, the friend list registered with your Digital Product may be synchronized with any friend list registered with the network account offered by Kalypso or the third party. The same applies if you are listed on the friend lists or black lists of other users of the Digital Product.

3.3 Product Optimization and Market Research

We may use your information in an aggregated form for demographical and statistical analysis so that we can improve and optimize the Digital Product as well as other content, products and services.

We may also use your information for marketing and market research purposes, so that content, products and services can be tailored to meet your needs and to enable customized recommendations, advertising and offers displayed to you via the Digital Product or other online functionalities.

4 User Communications

When you send an email or other communication to Kalypso, we may retain those communications in order to process your inquiries and respond to your requests.

5 Who Has Access to Information

Kalypso may share your information with other entities of the Kalypso group to be used in accordance with this Privacy Policy.

Kalypso may also use third-party data processors acting in the interest of Kalypso to administer and process your information. Your information will be treated by a third party in accordance with the privacy policy of any such third party.

6 Review, Correction and Deletion of Information

You can review or change the information you provided in the settings of your Digital Product.

In case you want to review your data collected by Kalypso or have your account deleted, please send an email to Kalypso. Deleting your app will discontinue our tracking of your data. Your data will be deleted, unless we are required or permitted to retain it by law.

7 Contact Us

If you have any questions about this Privacy Policy, please send an email to Kalypso: [mobile@kalypsomedia.com].